I cant even update the app

I tried to update the app for like the 3rd time now and it just kept crashing each time (unable to download). I dont know why but I can tell that it was not wifi problem. This is very upsetting i hope it gets fixed soon. Also due to this i cant open the app (yes it crashes every time i tried to open it). Deleting soon.

jxmie.e about Bitmoji - Your Personal Emoji, v10.14